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Helen Godley on how brands can use data to deliver a fair value exchange for customers

There’s plenty retailers can do to retain customers as the cost-of-living crisis intensifies, writes Go Inspire Group CEO Patrick Headley

For an industry built on delivering brilliant experiences, the travel sector seems to be missing a trick when it comes to retaining customers.

By Andy Wood, Chairman at Go Inspire CX

By Dimitri Kyprianou, Managing Director of Go Inspire CX