Financial services.

Bottom line? Financial and insurance activities are a critical industry for the UK economy.

They contributed £173.6 billion in 2021, or 8.3% of the country’s economic output. Over 350 monetary financial institutions (MFI) operate in the UK, 130 of which are headquartered here. Some 1.1 million people work in the industry, or over 2.3 million if you include related professional services.

From commercial banks to personal finance, digital and fintech are rapidly transforming financial services. The growing influence of big tech brands like Amazon and Apple, more tech-savvy customers, and opportunities from gig economy workers are all having an impact on the sector.

£173.6 billion

IN 2021

Amount financial and insurance activities contributed to the country’s economic output.

We’ve supported financial services clients for over 30 years. Our robust, secure services are aligned with regulatory requirements and improvements in customer satisfaction.

Our expertise in not just this sector but also in others like retail enable us to support you with the agility, innovation, and best practice you might need to maintain a competitive edge, meet those ever-evolving challenges and gain market share.

£270K

SAVINGS IN ONE YEAR

By centralising document composition

Our world-class integrated solutions simplify and automate complex communications environments. We can facilitate your speed to market across all channels via our integrated platforms, and identify the right mix of digital and physical communications to meet your customers’ preferences.

We combine data streams, templates, content, documents types from multiple locations to deliver secure and compliant transactional, critical and regulatory communications across multichannels.

Print remains a big part of the financial services communication mix even though it is becoming more expensive to use, but we can help you maximise your ROI from it.

Through self-serve solutions we can empower you with greater control. Our myView portal enables you to access management information (MI), deploy communications and manage template changes from one central place, which helps minimise duplication, improves your agility and reduces costs.

And did we mention information security? It is as critical for you as it is for us. Data breaches mean more aggressive enforcement, higher fines and regulatory costs and more third-party liability. Cyber-attacks are on the up and you need to know we’re taking robust steps to mitigate potential threats. We invest heavily in accreditation and processes to provide the assurance that highly regulated clients require.

£275K

COST SAVINGS

From 9% reduction in call centre volumes

Talk to us now about how we can support you, from enabling self-serve solutions and true digital transformations to facilitating your marketing and service communications.